LEHI, UTAH (January 13, 2014) – SirsiDynix announced today that Service Pack 4 for Symphony 3.4.1 has been released. This service pack brings many new features to Symphony, including the highly-requested additions of email checkout receipts and User Categories 6-12. Service Pack 4 also includes BLUEcloud Commerce integration, giving Symphony a native payment processing solution available at no extra charge. BLUEcloud Commerce allows libraries to accept cash, credit card, and debit card payments for fines, fees, donations, and sales. It tracks all financial transactions within Symphony and provides additional reports for financial auditing. If libraries choose to charge a convenience fee, BLUEcloud Commerce can provide revenue-neutral payment processing; higher convenience fees can augment library budgets.

“This service pack expands what you can do in Symphony,” said Bill Davison, SirsiDynix CEO. “BLUEcloud Commerce lets you collect card payments online or at your circulation desk, and it gives you the option to charge a convenience fee that covers the cost of credit card payment integration. You can even use higher convenience fees to support your library budget. BLUEcloud Commerce gives you a payment system that is cheaper and better integrated than anything else on the market. In addition, this service pack lets you send email checkout receipts to your library users and track your community in new ways with additional User Categories.”

The updates in Service Pack 4 for Symphony 3.4.1 include the following:

• BLUEcloud Commerce Integration: BLUEcloud Commerce provides an integrated Point of Sale system in Java Workflows, allowing libraries to accept cash and card payments for fees, donations, and sales at library workstations. It also allows libraries to accept credit and debit card payments through their OPACs. New reports give libraries a detailed picture of all their financial transactions. Libraries can choose to supplement their budgets with higher convenience fees on credit card payments.
• Email Checkout Receipts: Library staff can email checkout receipts to library users through the Checkout Wizard. Staff can email a receipt for the current transaction, a receipt with all of the library user’s checkouts, or a custom message. Staff can also configure email templates in multiple languages; Workflows will send email receipts in the preferred language marked in the library user’s Demographics details.
• User Categories 6-12: The highly-requested addition of User Categories 6-12 gives libraries more ways to analyze and understand their library communities.
• Various fixes: SirsiDynix continues to support and improve the features Symphony libraries use every day. Please see the Service Pack 4 release notes for a full description of fixes.

For more information about Service Pack 4 for Symphony 3.4.1, contact your SirsiDynix account executive or visitsirsidynix.com.

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About SirsiDynix

SirsiDynix connects people with knowledge at more than 23,000 libraries around the world. Through library management technology and search and discovery tools, libraries using SirsiDynix technology bring relevant resources and the power of knowledge to their users and communities. SirsiDynix technology is architected to be open, scalable and robust, offering a complete solution out-of-the-box, and unparalleled flexibility through APIs and web services. Complemented by the most experienced training, consulting and support staff in the industry, SirsiDynix helps libraries create tomorrow’s libraries, today. www.sirsidynix.com